As many of you know. I am a very loyal customer of Taco Bell and have been for the past 20 years. So today after work Josh took me there for dinner (this is not an unusual event).
When we went in, I immediately noticed the new cashier at the counter. I went up to the front and first ordered a Tostada. Which is a flat hard tortilla shell topped with beans, sauce, lettuce, and cheese.
The cashier spent about 20 seconds trying to find it on her touch-screen cash register. Then she asks, "Do you want that with beef, chicken, or steak?"
I was taken aback a little bit and then tried to explain to her what exactly a tostada was. She looks around for a fellow co-worker, but seems too shy or stubborn to ask. She then goes back to looking through her register. She finally finds it and I go on to my next item...
Me: "I'll have a grilled steak taco..."
Cashier: "Do you want that with nacho cheese, sour cream, or baja style?"
This is also a new question for me since a steak taco is strictly steak, a yummy lime sauce, lettuce, tomato, and cheese in a soft shell tortilla.
I say again... "A GRILLED STEAK TACO???"
She stares at my blankly and says, "yes."
Then I try to explain to her what a grilled steak taco is. She then replies, "So you want that baja style?"
By this time I give up!
When our food comes. The tostada is there, but the grilled steak taco somehow got transposed into a Baja Steak Gordita.
Luckily, when Josh goes up to the counter, there is a super nice taco bell guy there. He makes me a grilled steak taco, gives us our money back since the gordita was twice as much as my taco should have been.
The funny thing is that even though the new cashier didn't know what she was doing. She just kept punching in wrong orders.
After we sat down 4 more customers had they're orders all screwed up and the nice man at the counter had to go around fixing all of them. Trying to figure out what people really ordered, opposed to what the stupid cashier punched in.
Don't get me wrong, I'm sure cashiering can be very confusing at a new job, but they could at least have someone stand there with her until she learns the ropes.
I'm not mad or anything. I just felt stupid trying to explain the menu to a taco bell cashier.
Hopefully I won't get her again. Or maybe she will have learned the menu next time I see her :P
